Shipping destinations and delivery times:

Shipping to New Zealand:

Delivery Time = Handling Time + Transit Time:

Order Processing Time: 1-2 working days

Delivery time: 2-20 working days

Order cut-off time: 17:00 (GMT+12:00) New Zealand Standard Time (Auckland)

. Shipping Methods

We offer two shipping methods:

Standard Shipping: This is our default shipping method. It typically takes 2-4 business days for orders to arrive.

. Shipping Costs

We offer $7 flat rate shipping NZ wide.

Please note that DHL and DPD give us delivery times of 4 to 12 working days. Unexpected delays can always occur.

Shipping:

Our shipping costs vary depending on the destination and value of the order. We offer free shipping with tracking on orders over a certain value. You can find the exact rates on our website.

Shipping Service:

For our deliveries we mainly use DHL and DPD, a reliable and efficient choice.

change of clothes:

Has your order not been shipped yet? You can change the delivery address by sending us an email to  info@speedbox.nz. If your order has already been shipped, please check with DHL and DPD via the tracking link in the shipping confirmation whether redirection is possible.

Lost or delayed orders:

If after 20 days your order still has not arrived, contact us. We will subsequently launch an investigation with DHL and DPD.

Eco-friendly packaging:

We treat Mother Earth with care and minimize the use of plastic. We eliminate the use of plastic spouts in our bottles and encourage our customers to reuse the spouts on their next purchase.

Come back:

Returns are possible within 30 days of delivery as long as the items are returned in their original packaging and “as new”. Proper packaging is half the battle, especially with olive oil and glass containers. Unfortunately, we cannot provide refunds for damaged packages. Start your return by sending an email to info@speedbox.nz.

CONTACT INFORMATION

Support: 24/7

Phone: +62 021 906 547
Email: info@speedbox.nz
Address: 39 Peek Street, Ellerslie, Auckland 1051, New Zealand